FREQUENTLY ASKED QUESTIONS


Q. How do I order?

Q. Is it safe to use a credit card on the Internet?

Q. I want to send the book as a present

Q. How much will it cost to ship the book(s)?

Q. When will the order be delivered?

Q. Returns Policy

Q. What is the connection between Paperbacks and Amazon.co.uk

Q. I can't find the book I'm looking for


A. How do I order?
  1. Click on the book you wish to purchase.You will be linked to more information about the book and you will be able to put the book in your SHOPPING CART - You can always remove it later.

  2. Return to browse and select more books or

  3. When you are happy with your book selections go to the CHECKOUT

A. Is it safe to use a credit card on the Internet?

YES, you pay for your books at the CHECKOUT which is run on a Secure Server. This means your credit card details are sent as encrypted data across the Internet. Most major credit cards are accepted.

A. I want to send the book as a present

If you would like to send a book as a present then let us wrap it for you ! Chose your paper and message from the options available when you order the book.

A. How much will it cost to ship the book(s)?

The delivery cost depends on where you live and the method you choose to use. When you fill out our online order form, our system automatically calculates and displays the shipping charges for your inspection.

We ship anywhere in the world and have several overseas shipping options. More information.

A. When will the order be delivered?

Books are normally shipped within a few days and you should check delivery times at the point of ordering. If a book is a special order it will take a little longer, but you will be kept informed on delivery times by email.

If you have ordered several books then you will be asked if you would like a part shipment or wait for the order to be completed before shipment.

A. Returns policy?

You may return any book in its original condition within 15 days of receiving it for a full refund. We can refund shipping costs only if the return is a result of our error. See our Returns Policy for information on how to make a return.

A. Paperbacks is an Amazon.co.uk Associate

Amazon.co.uk is pleased to have PAPERBACKS.CO.UK in the Amazon.co.uk Associates Programme. We've agreed to dispatch items and provide customer service for orders we receive through the links on WWW.PAPERBACKS.CO.UK/BOOKS/.

Amazon.co.uk Associates feature selected products in an editorial context that help you make the right choice. We encourage you to visit WWW.PAPERBACKS.CO.UK/BOOKS/ regularly to see the new titles they are recommending.

Thank you for shopping with an Amazon.co.uk Associate.

Sincerely,

Simon Murdoch Managing Director Amazon.co.uk

P.S. We guarantee you the same high level of customer service you would receive at Amazon.co.uk. If you have a question about an order you've placed, please don't hesitate to contact us.

A. We will try to find it for you Click here to provide us with the details

or use this search form provided below

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